Frequently Asked Questions PRO

OLAPLEX Bonding Chemistry

WHAT MAKES OLAPLEX DIFFERENT FROM ANY OTHER “BOND BUILDER”?
HOW DOES OLAPLEX WORK?
WHO IS OLAPLEX FOR?
WHAT TYPE OF DAMAGE DOES OLAPLEX TARGET?
WHAT ARE DISULFIDE BONDS?
IS OLAPLEX SAFE TO USE?
CAN YOU OVERUSE OLAPLEX?
ARE THE RESULTS OF OLAPLEX PERMANENT?
IS OLAPLEX A PROTEIN TREATMENT?
DO ALL OLAPLEX PRODUCTS REBUILD THE BONDS IN THE HAIR?

Using OLAPLEX in Color and lightener

DO I NEED TO ALTER MY FORMULA OR INCREASE THE DEVELOPER STRENGTH WHEN USING OLAPLEX N.°1 BOND MULTIPLIER®?
WILL USING OLAPLEX N.°1 BOND MULTIPLIER® IN MY FORMULA SLOW DOWN MY PROCESSING TIME?
CAN I USE OLAPLEX WITH ANY TYPE OF LIGHTENER OR BRAND?
I USED OLAPLEX IN MY COLOR/LIGHTENER FORMULA, CAN I PUT MY GUEST UNDER HEAT?
MY LIGHTENER WAS VERY HOT/STEAMED. WHY?
I ADDED OLAPLEX N.°1 BOND MULTIPLIER® TO MY FORMULA, DO I HAVE TO USE OLAPLEX N.°2 BOND PERFECTOR?
CAN OLAPLEX N.°1 BOND MULTIPLIER® BE USED WITH HIGH LIFT COLOR?
CAN OLAPLEX N.°2 BOND PERFECTOR® BE USED ALONE?
CAN I USE OLAPLEX IN MY COLOR OR LIGHTENER EVEN IF THE PRODUCT ALREADY HAS A “BONDER” BUILT IN?
WHEN DO I CLEANSE AND TONE WHEN USING OLAPLEX? BEFORE OR AFTER?
WHEN DO I USE OLAPLEX N.°2 BOND PERFECTOR® DURING BACK-TO-BACK LIGHTENING?
CAN I USE OLAPLEX WITH ANY TYPE OF COLOR OR BRAND?

LASHBOND™ BUILDING SERUM

WHAT IS THE ACTIVE INGREDIENT THAT SUPPORTS LASH GROWTH? HOW EXACTLY DOES IT WORK? IS IT EXCLUSIVE TO OLAPLEX?
HOW WAS THIS PRODUCT TESTED BEFORE LAUNCH?
WHAT TYPE OF RESULTS CAN I EXPECT FROM THIS PRODUCT?
CAN THIS PRODUCT ONLY BE USED ON EYELASHES OR OTHER HAIR AS WELL?
WHAT IS THE RECOMMENDED DAILY USE?
HOW LONG DOES IT TAKE FOR THE PRODUCT TO WORK IF USED TWICE DAILY?

OLAPLEX Volumizing Blow Dry Mist

WHAT IS OLAPLEX VOLUMIZING BLOW DRY MIST?
DOES THIS OLAPLEX VOLUMIZING BLOW DRY MIST PROTECT AGAINST HEAT DAMAGE?
HOW DOES OLAPLEX VOLUMIZING BLOW DRY MIST PROTECT AGAINST HEAT?
WILL OLAPLEX VOLUMIZING BLOW DRY MIST LEAVE A RESIDUE OR STICKINESS IN MY HAIR?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST HELP CONTROL FRIZZ?
WILL OLAPLEX VOLUMIZING BLOW DRY MIST LEAVE MY HAIR FEELING GREASY?
CAN OLAPLEX VOLUMIZING BLOW DRY MIST BE USED ON WET AND DRY HAIR?
CAN I USE OLAPLEX VOLUMIZING BLOW DRY MIST WITH OTHER OLAPLEX STYLERS?
DO I NEED TO USE HEAT TO ACTIVATE AND SEE VOLUME?
DO YOU HAVE TO USE HAIR TOOLS TO ACTIVATE THE VOLUME IN OLAPLEX VOLUMIZING BLOW DRY MIST?
CAN THIS BE USED ON DAMAGED/COMPROMISED HAIR?
ARE THERE SILICONES IN OLAPLEX VOLUMIZING BLOW DRY MIST?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST WORK ON ALL HAIR TYPES?
DO I NEED TO SHAKE THE BOTTLE BEFORE USE?
IS IT SAFE FOR COLOR-TREATED HAIR?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST HAVE OLAPLEX BOND BUILDING TECHNOLOGY™?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST HAVE UV PROTECTION?
ARE THERE SULFATES IN OLAPLEX VOLUMIZING BLOW DRY MIST?
IS OLAPLEX VOLUMIZING BLOW DRY MIST VEGAN?
IS OLAPLEX VOLUMIZING BLOW DRY MIST GLUTEN FREE?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST HAVE A SCENT?
DOES OLAPLEX VOLUMIZING BLOW DRY MIST HELP SPEED UP THE BLOW DRY TIME?
IS OLAPLEX VOLUMIZING BLOW DRY MIST SUITABLE FOR ALL AGES?
WHAT IS THE UNIQUE SELLING POINT OF DIFFERENCE FOR OLAPLEX VOLUMIZING BLOW DRY MIST COMPARED TO OTHER BLOW DRY SPRAYS?

OLAPLEX STAND-ALONE TREATMENT™

CAN I USE OLAPLEX N.°1 BOND MULTIPLIER® AND OLAPLEX N.°2 BOND PERFECTOR® IF MY CLIENT HAS WELL WATER, MINERAL BUILDUP, OR IS A SWIMMER?
CAN I USE OLAPLEX N.°1 BOND MULTIPLIER® ALONE WITHOUT OLAPLEX N.°2 BOND PERFECTOR®?
WHAT IF MY CLIENT REQUIRES MORE OR LESS THAN 4 OZ. OF PRODUCT FOR AN OLAPLEX STAND-ALONE TREATMENT™?
I PREMIXED OLAPLEX N.°1 BOND MULTIPLIER® AND WATER AND DIDN’T USE IT. CAN I USE IT LATER?
I PERFORMED A STAND-ALONE TREATMENT™ BUT MY CLIENT’S HAIR STILL FEELS DRY? WHY?
CAN I MIX OLAPLEX N.°1 BOND MULTIPLIER® AND WATER INTO A SPRAY BOTTLE

OLAPLEX BROAD SPECTRUM CHELATING TREATMENT

WHO IS THE BROAD SPECTRUM CHELATING TREATMENT IDEAL FOR?
HOW DOES BROAD SPECTRUM CHELATING TREATMENT WORK?
HOW DOES BROAD SPECTRUM CHELATING TREATMENT DIFFER FROM N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO?
CAN N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO BE USED BEFORE BROAD SPECTRUM CHELATING TREATMENT?
CAN BROAD SPECTRUM CHELATING TREATMENT BE USED BEFORE A CHEMICAL SERVICE OR CONDITIONING TREATMENT?
WILL BROAD SPECTRUM CHELATING TREATMENT SPEED UP PROCESSING TIME OR MY COLOR OR LIGHTENING SERVICE?
HOW LONG CAN BROAD SPECTRUM CHELATING TREATMENT STAY ON THE HAIR?
DO I NEED TO APPLY HEAT WHEN USING BROAD SPECTRUM CHELATING TREATMENT?

N.°0 BOND BUILDING HAIR TREATMENT

CAN OLAPLEX N.°0 BOND BUILDING HAIR TREATMENT BE USED ALONE?
HOW MANY USES ARE IN ONE BOTTLE OF OLAPLEX N.°0 BOND BUILDING HAIR TREATMENT?
WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°0 BOND BUILDING HAIR TREATMENT AND THE OLAPLEX STAND-ALONE TREATMENT™?

N.°3 HAIR PERFECTOR

CAN MY GUEST USE OLAPLEX N.°3 HAIR PERFECTOR MORE THAN ONCE A WEEK IF THEY NEED INTENSE REPAIR?
IS OLAPLEX N.°3 HAIR PERFECTOR A DEEP CONDITIONER?
HOW LONG SHOULD MY GUEST LEAVE OLAPLEX N.°3 HAIR PERFECTOR ON THE HAIR?
DOES MY GUEST HAVE TO CLEANSE OLAPLEX N.°3 HAIR PERFECTOR OUT OF THE HAIR, OR CAN THEY LEAVE IT IN?
CAN MY GUEST USE OLAPLEX N.°3 HAIR PERFECTOR IF THEY HAVE NOT RECEIVED THE IN-SALON TREATMENT?

N.°4 BOND MAINTENANCE® SHAMPOO

CAN OLAPLEX N.°4 BOND MAINTENANCE® SHAMPOO BE USED DAILY?
IS OLAPLEX N.°4 BOND MAINTENANCE® SHAMPOO SULFATE FREE?
WHAT HAIR TYPES IS OLAPLEX N.°4 BOND MAINTENANCE® SHAMPOO IDEAL FOR?
CAN N.°4 BOND MAINTENANCE® SHAMPOO BE USED ON COLOR-TREATED HAIR?
CAN N.°4 BOND MAINTENANCE® SHAMPOO BE USED ON KERATIN TREATED HAIR?
SINCE N.°4 BOND MAINTENANCE® SHAMPOO IS SULFATE FREE, DOES IT HAVE A LATHER?

N.°4P BLONDE ENHANCER™ TONING SHAMPOO

WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO AND OTHER PURPLE SHAMPOOS?
HOW DOES OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO MAKE THE HAIR APPEAR BRIGHTER?
DOES OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO DRY OUT THE HAIR?
WHAT HAIR TYPES IS OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO IDEAL FOR?
CAN OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO BE USED ON COLOR-TREATED HAIR?
CAN OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO BE USED DAILY?
HOW LONG SHOULD OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO BE LEFT ON THE HAIR?
DOES THE DEPOSIT INCREASE THE LONGER YOU LEAVE OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO ON THE HAIR?
WILL OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO SHIFT NATURAL AND/OR ARTIFICIAL PIGMENT?
DOES USING MORE OLAPLEX N.°4P BLONDE ENHANCER™ TONING SHAMPOO CREATE MORE DEPOSIT?

N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO

WHAT HAIR TYPES IS N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO IDEAL FOR?
IS OLAPLEX N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO A HARD WATER SHAMPOO AND/OR A SHAMPOO FOR SWIMMERS?
CAN N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO BE USED ON COLOR-TREATED HAIR?
CAN N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO BE USED ON BLONDE HAIR?
CAN I USE N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO EVERY DAY?
CAN N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO BE USED BEFORE A CHEMICAL SERVICE OR CONDITIONING TREATMENT?
SHOULD I RECOMMEND N.°4C BOND MAINTENANCE® CLARIFYING SHAMPOO FOR MY CLIENTS TO USE AT HOME?

N.°4D CLEAN VOLUME DETOX DRY SHAMPOO

WHO IS N.°4D CLEAN VOLUME DETOX DRY SHAMPOO IDEAL FOR?
HOW DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO DETOXIFY?
HOW DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO ELIMINATE ODORS?
WILL N.°4D CLEAN VOLUME DETOX DRY SHAMPOO WEIGH DOWN THE HAIR?
HOW DOES Nº.4D CLEAN VOLUME DETOX DRY SHAMPOO ADD VOLUME?
WHAT IS THE BENEFIT OF USING RICE STARCH IN N.°4D CLEAN VOLUME DETOX DRY SHAMPOO?
CAN I USE N.°4D CLEAN VOLUME DETOX DRY SHAMPOO EVERY DAY?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO LEAVE A WHITE CAST ON THE HAIR?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO DRY OUT THE HAIR?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO DRY OUT THE HAIR?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO HAVE A FRAGRANCE?
CAN N.°4D CLEAN VOLUME DETOX DRY SHAMPOO BE USED ON COLOR-TREATED HAIR?
CAN I USE N.°4D CLEAN VOLUME DETOX DRY SHAMPOO IF I DON’T HAVE OILY HAIR?
HOW MUCH N.°4D CLEAN VOLUME DETOX DRY SHAMPOO SHOULD I SPRAY?
APPROXIMATELY HOW MANY APPLICATIONS PER BOTTLE OF Nº.4D CLEAN VOLUME DETOX DRY SHAMPOO?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO REMOVE OTHER PRODUCTS FROM THE HAIR?
CAN YOU LAYER N.°4D CLEAN VOLUME DETOX DRY SHAMPOO WITH OTHER STYLING PRODUCTS?
CAN I CO-WASH USING Nº.4D CLEAN VOLUME DETOX DRY SHAMPOO?
I SPRAYED TOO MUCH N.°4D CLEAN VOLUME DETOX DRY SHAMPOO AND NOW I SEE A WHITE RESIDUE, WHAT SHOULD I DO?
IS N.°4D CLEAN VOLUME DETOX DRY SHAMPOO SILICONE FREE?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO CONTAIN BENZENE?
N.°4D CLEAN VOLUME DETOX DRY SHAMPOO INCLUDES SODIUM BENZOATE, HOW DOES THIS INGREDIENT RELATE TO BENZENE?
CAN N.°4D CLEAN VOLUME DETOX DRY SHAMPOO BE USED ON ALL HAIR TYPES AND TEXTURES, WIGS AND EXTENSIONS?
HOW MANY DAYS DOES THE HAIR STAY CLEAN?
IS Nº.4D CLEAN VOLUME DETOX DRY SHAMPOO SAFE TO USE IF I JUST HAD A KERATIN OR STRAIGHTENING TREATMENT?
WHAT DOES OLAPLEX BOND BUILDING TECHNOLOGY™ DO IN N.°4D CLEAN VOLUME DETOX DRY SHAMPOO?
IS Nº.4D CLEAN VOLUME DETOX DRY SHAMPOO SAFE TO USE WITH HEAT TOOLS?
CAN I USE N.°4D CLEAN VOLUME DETOX DRY SHAMPOO IF I HAVE DRY SCALP?
IS N.°4D CLEAN VOLUME DETOX DRY SHAMPOO IF I HAVE A SENSITIVE SCALP OR SENSITIVE SKIN?
DOES N.°4D CLEAN VOLUME DETOX DRY SHAMPOO CONTAIN ALCOHOL?
WILL USING N.°4D CLEAN VOLUME DETOX DRY SHAMPOO ASSIST IN PREVENTING MY COLOR / GLOSS / FASHION COLORS FROM FADING?
IS N.°4D CLEAN VOLUME DETOX DRY SHAMPOO TESTED ON ANIMALS?

N.°5 BOND MAINTENANCE® CONDITIONER

WHAT HAIR TYPES IS OLAPLEX N.°5 BOND MAINTENANCE® CONDITIONER IDEAL FOR?
CAN OLAPLEX N.°5 BOND MAINTENANCE® CONDITIONER BE USED ON COLOR-TREATED HAIR?
CAN OLAPLEX N.°5 BOND MAINTENANCE® CONDITIONER BE USED ON KERATIN TREATED HAIR?
CAN OLAPLEX N.°5 BOND MAINTENANCE® CONDITIONER BE USED DAILY?
HOW LONG SHOULD N.°5 BOND MAINTENANCE® CONDITIONER BE LEFT ON THE HAIR?

N°.5P BLONDE ENHANCER™ TONING CONDITIONER

WHAT IS THE PH LEVEL OF NO.5P BLONDE ENHANCER™ TONING CONDITIONER COMPARED TO OTHERS WE TESTED AGAINST?
DOES NO.5P BLONDE ENHANCER™ TONING CONDITIONER CONTAIN PROTEIN?
DOES THE DEPOSIT INCREASE THE LONGER YOU LEAVE NO.5P BLONDE ENHANCER™ TONING CONDITIONER ON THE HAIR?
WHAT IS THE MAXIMUM TIME I CAN LEAVE NO.5P BLONDE ENHANCER™ TONING CONDITIONER ON MY HAIR TO ACHIEVE THE MOST DEPOSIT?
DOES NO.5P BLONDE ENHANCER™ TONING CONDITIONER STAIN HANDS?
DOES HEAT REMOVE TONE DEPOSITED BY NO.5P BLONDE ENHANCER™ TONING CONDITIONER?
DO I HAVE TO USE NO.4P WHEN USING NO.5P?
DO I NEED TO USE A REGULAR CONDITIONER WHEN USING NO.5P?
CAN YOU USE NO.5P BLONDE ENHANCER TONING CONDITIONER ON DARKER SHADES OF BLONDE?
HOW DOES NO.5P BLONDE ENHANCER™ TONING CONDITIONER MAKE THE HAIR APPEAR BRIGHTER?

N.°6 BOND SMOOTHER™

DOES OLAPLEX N.°6 BOND SMOOTHER™ PROVIDE HEAT PROTECTION?
SHOULD OLAPLEX N.°6 BOND SMOOTHER™ BE APPLIED TO WET OR DRY HAIR?
DO I HAVE TO BLOW DRY MY HAIR WHEN USING OLAPLEX N.°6 BOND SMOOTHER™?
WILL OLAPLEX N.°6 BOND SMOOTHER™ REPAIR THE HAIR?
CAN OLAPLEX N.°6 BOND SMOOTHER™ BE USED DAILY?
WILL OLAPLEX N.°6 BOND SMOOTHER™ WEIGH THE HAIR DOWN?
CAN OLAPLEX N.°6 BOND SMOOTHER™ BY USED WITH OTHER STYLING PRODUCTS?
SHOULD BY GUEST USE OLAPLEX N.°6 BOND SMOOTHER™ IF THEY HAVE ALREADY USED OLAPLEX N.°8 BOND INTENSE MOISTURE MASK?

OLAPLEX Nº.7 BONDING OIL™

Is OLAPLEX Nº.7 BONDING OIL™ a high shine oil?
Is OLAPLEX Nº.7 BONDING OIL™ vegan?
Does OLAPLEX Nº.7 BONDING OIL™ help with keeping hair healthy?
How long will a bottle of OLAPLEX Nº.7 BONDING OIL™ last?
Can OLAPLEX Nº.7 BONDING OIL™ be mixed with other products?
How much OLAPLEX Nº.7 BONDING OIL™ should be applied to the hair?
Can OLAPLEX Nº.7 BONDING OIL™ be applied on wet or dry hair?
Can OLAPLEX Nº.7 BONDING OIL™ be used on dry hair before the use of heat tools?
How often can OLAPLEX Nº.7 BONDING OIL™ be used?
DOES OLAPLEX N.°7 BONDING OIL™ PROVIDE HEAT PROTECTION?
Will OLAPLEX Nº.7 BONDING OIL™ stain lightened hair?
Does OLAPLEX Nº.7 BONDING OIL contain silicones?

N.°8 BOND INTENSE MOISTURE MASK

HOW OFTEN SHOULD I RECOMMEND MY GUEST USE OLAPLEX N.°8 BOND INTENSE MOISTURE MASK AT HOME?
WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°3 HAIR PERFECTOR AND OLAPLEX N.°8 BOND INTENSE MOISTURE MASK?
WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°8 BOND INTENSE MOISTURE MASK AND OLAPLEX N.°5 BOND MAINTENANCE® CONDITIONER?
WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°8 BOND INTENSE MOISTURE MASK AND OTHER MASKS ON THE MARKET?
CAN I USE OLAPLEX N.°8 BOND INTENSE MOISTURE MASK AS A BACKBAR TREATMENT?

N.°9 BOND PROTECTOR NOURISHING HAIR SERUM

WHAT IS OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM?
HOW DOES OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM PROTECT THE HAIR FROM POLLUTION?
DOES OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM CONTAIN SILICONES?
WHAT HAIR TYPE AND TEXTURE DOES OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM WORK BEST ON?
WHAT IS THE DIFFERENCE BETWEEN OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM AND OLAPLEX N.°6 BOND SMOOTHER™?
DOES OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM HAVE A STICKY TEXTURE?
IS OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM HEAT-ACTIVATED?
SHOULD OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM BE USED ON DAMP OR DRY HAIR?
WHEN ORDER SHOULD OLAPLEX N.°9 BOND PROTECTOR NOURISHING HAIR SERUM BY APPLIED IN A PRODUCT ROUTINE?